Gold Coast MindTree Psychology Mermaid Plaza

Fees & Rebates

Fees & Rebates

We are a mixed-billing practice. This means that our consultation fees and rebates depend on the nature of the services provided. Please note that we are not a bulk-billing practice. For further information regarding our fees and the rebates we provide please select from the options below:

Medicare Rebates

MindTree Psychologists are registered with Medicare and provide psychological services under the Better Access Initiative. Eligible clients can claim a Medicare rebate of $137.05 per individual session for up to 10 sessions per calendar year. This reduces your out-of-pocket costs to $104.95 per session. For convenience, Medicare and health insurance rebates are processed at the time of your appointment and paid directly into your nominated bank account. Please note that we are not a bulk-billing practice.

Fee (60-minute session) Rebate Out of pocket cost
$242 $137.05  $104.95

In order to receive a rebate from Medicare, you will need to make an appointment with your GP, who will assess whether you are eligible for a referral given your healthcare needs and circumstances. Should you wish to discuss this with your GP, we recommend requesting an extended appointment. If your GP determines that you would benefit from seeing a Psychologist, you will be provided with a document known as a Mental Health Treatment Plan, which will allow you to claim your rebate. You will need to bring a copy of your Mental Health Treatment Plan to your first appointment in order to claim the Medicare rebate for your sessions. Mental Health Treatment Plans are available for a range of psychological issues, including difficulties adjusting to life challenges, such as the loss of a loved, divorce or separation, and loss of employment. For further information regarding Medicare rebates, click here for a fact sheet prepared by the Australian Psychological Society.

Click here for a step-by-step guide that will assist you to access Psychological services under Medicare.

Clients who are referred to MindTree Psychology by their Psychiatrist or Paediatrician are also eligible to receive the Medicare rebate and do not require a GP Mental Health Treatment Plan.

Private Health Funds

MindTree Psychology is registered with most private health funds. If you have private health insurance that includes psychological counselling as extras cover you may be eligible for a partial rebate. Rebates from private health funds will vary, depending on the health fund and the level of insurance cover. We recommend contacting your insurance provider for further information about your personal coverage and the rebates you are entitled to.

We are able to process most private health fund rebates on the spot using our HICAPS system, which means you only pay for the gap fee at the time of your appointment.


If you would prefer not to visit your GP to get a referral or are not eligible under Medicare, you can simply make an appointment to see one of our Psychologists. Please note that self-referred clients are required to pay the cost of sessions at their own expense.

Chronic Disease Management Scheme

The Chronic Disease Management Scheme is a Government initiative that assists people living with a chronic disease or complex medical illness. Medicare rebates are available for treatment from allied health professionals, including Psychologists, who are assisting in managing the illness. The scheme allows a person with a complex or chronic illness to claim a Medicare rebate for a total of five sessions.

Fee (60 min. session) Rebate Out of pocket cost
$242 $58.30 $183.70

Before you can access psychological services under the Chronic Disease Management Scheme, your GP is required to prepare a management plan (called a GP Management Plan and Team Care Arrangements) so that your illness can be better managed with the assistance of allied health professionals.

Employee Assistance Programs

An Employee Assistance Program is a work-based initiative designed to enhance the emotional, mental and general wellbeing of employees and includes services for immediate family members. An employer can elect to fund up to a specified monetary limit or nominate a certain number of appointments they wish to provide to support their employee.

If your workplace offers an Employee Assistance Program, your employer can make a referral to us and cover the cost of services on your behalf. Any communication with your employer, including invoicing, will be managed to ensure your confidentiality is maintained. In order for us to provide services under an Employee Assistance Program, your employer is required to supply us with a written request to provide psychological services.

Department of Veteran Affairs

Our services are bulk billed for holders of a DVA Gold Card. For those who hold a DVA White Card, please check with the Department of Veteran Affairs to determine if you are eligible for psychology services. To find out more about your eligibility for services through the Department of Veteran Affairs, please call 1800 555 254 or visit their website.

Assessment Fees

Our assessment and report writing fees vary depending on client needs and the purpose of the assessment. Assessment fees include an initial interview, administration of applicable tests, preparation of a psychological report, and a feedback session to discuss the outcomes of the assessment with the client and/or their carer. Depending on the needs of the client and the purpose of the assessment, fees may be reduced or, in the case of more complex needs, increased. Questions relating to assessments fees can be discussed directly with MindTree Psychology prior to making an appointment.

Please note that a fee is incurred for preparation of psychological reports and letters that require time outside of consultation to be completed. Please discuss your report/letter requirements with our practice. Be aware that reports/letters are generally unable to be written the same day, so please ensure that you allow enough notice for your request to be completed.

Cancellation & Rescheduling Policy

As a courtesy to other clients needing appointments, it is appreciated if you could let us know as soon as possible if you need to reschedule or cancel your appointment.

MindTree Psychology has a 24-hour cancellation and rescheduling policy. If you need to change or cancel your appointment, please notify us no later than 24 hours prior to your scheduled appointment time. This gives us enough time to offer your appointment to other clients. If you cancel or change your appointment with less than 24 hours’ notice, you will be charged 75% of the full-fee for this session. 100% of the session fee is charged for same-day and unattended appointments. Please note that Medicare and private health funds do not provide rebates for cancelled or unattended appointments.

If you require further information regarding our fees and rebates, please do not hesitate to contact our practice.